Terms of Service

1. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our services.

2. User Account

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information during registration and to keep your account information up to date.

You are responsible for all activities that occur under your account.

3. Orders

All orders placed through our platform are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
• Pricing errors
• Suspected fraud
• Violation of these Terms

4. Pricing

All prices displayed on the platform are subject to change without prior notice.

Shipping fees, taxes, customs duties, or other applicable charges may be added during checkout depending on the destination and local regulations.

5. Payments

Payments must be completed using one of the supported payment methods available on our platform.

We use trusted third-party payment providers to securely process transactions. We do not store your complete payment card information.

6. Shipping and Delivery

Delivery times are estimated and may vary depending on:

• Supplier processing time
• Shipping carrier
• Customs clearance
• Local delivery services

We are not responsible for delays caused by customs authorities, natural disasters, or events beyond our reasonable control.

7. Returns and Refunds

Refunds and returns are handled according to our Refund Policy.

Certain products may not be eligible for return due to hygiene, customization, or supplier restrictions.

Approved refunds will be processed using the original payment method whenever possible.

8. Product Information

We strive to ensure product descriptions, prices, and images are accurate.

However, we cannot guarantee that all information is completely accurate or free from errors.

Product colors may vary depending on your device display.

9. User Conduct

You agree not to:

• Violate any applicable laws
• Use the platform for fraudulent activities
• Attempt unauthorized access to our systems
• Upload malicious software or harmful content
• Interfere with the operation of the platform

10. Intellectual Property

All content available on the platform, including logos, graphics, text, software, and designs, is owned by or licensed to AZGateway and is protected by applicable intellectual property laws.

You may not copy, distribute, or reproduce any content without our written permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

By using our platform, you consent to the collection and processing of your information as described in our Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by law, AZGateway shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

13. Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

14. Third-Party Services

Our platform may integrate with third-party services, including payment providers, logistics companies, and external product suppliers.

We are not responsible for the policies or practices of these third-party services.

15. Changes to These Terms

We may update these Terms of Service at any time.

The updated version will be published on this page with a revised "Last Updated" date.

Continued use of the platform after changes become effective constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which AZGateway operates, unless otherwise required by applicable consumer protection laws.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@azgateway.com

We will make reasonable efforts to respond to your inquiries as quickly as possible.