Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our platform, and information received from trusted third-party services.

The information we may collect includes:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment providers)
• Account credentials
• Order history
• Product preferences
• Device information
• IP address
• Browser type
• Cookies and usage data

We only collect information necessary to provide our services and improve your shopping experience.

2. How We Use Your Information

Your information may be used to:

• Create and manage your account
• Process and fulfill your orders
• Provide customer support
• Verify your identity
• Send order confirmations and shipping updates
• Process refunds
• Improve our products and services
• Prevent fraud and unauthorized activity
• Personalize your shopping experience
• Comply with legal obligations
• Communicate important updates regarding your account or purchases

We do not sell your personal information to third parties.

3. Payment Information

All payments are processed by secure third-party payment providers. We do not store your complete credit or debit card information on our servers.

Payment providers use industry-standard security practices to protect your financial information.

4. Cookies

Our website uses cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Improve website performance
• Analyze website traffic
• Provide personalized recommendations

You may disable cookies through your browser settings, although some features of our platform may no longer function correctly.

5. Sharing Your Information

We may share your information only when necessary with:

• Shipping and logistics providers
• Payment processors
• Identity verification services
• Customer support platforms
• Analytics providers
• Government authorities when legally required

We never sell customer information to advertisers or unrelated third parties.

6. International Transfers

Because our platform serves customers worldwide, your information may be processed or stored in different countries. We take reasonable measures to ensure that your personal information remains protected regardless of where it is processed.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption
• Secure authentication
• Password hashing
• Access controls
• Regular security monitoring
• Secure cloud infrastructure

Although no online service can guarantee absolute security, we continuously work to protect your personal information.

8. Account Security

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you believe your account has been accessed without authorization.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account
• Request a copy of your personal data
• Restrict certain processing activities
• Withdraw consent where applicable
• Object to certain data processing activities

Requests may require identity verification before processing.

10. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information without appropriate consent, we will take reasonable steps to delete that information.

11. Third-Party Services

Our platform may integrate with third-party services including:

• Payment providers
• Shipping carriers
• Authentication providers (such as Google Sign-In)
• Email delivery services
• SMS notification services
• Analytics providers

These services operate under their own privacy policies.

12. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Complete transactions
• Resolve disputes
• Comply with legal obligations
• Prevent fraud

When your information is no longer required, it will be securely deleted or anonymized.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be published on this page along with the updated revision date.

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Email: support@azgateway.com

We aim to respond to all privacy-related requests as quickly as reasonably possible.